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Customer-facing Payment Tracing and Transaction History

Feature Request
Customers need a way to trace payment details and view their transaction history directly through the purchased software or a dedicated customer portal. Currently, customers have to contact the vendor for this information, which can lead to delays and a poor customer experience. This feature would empower customers to self-serve and quickly access their purchase information. Technical Details: This could involve a customer portal where users can log in with their purchase email to view their orders, payment status, and potentially download invoices.
Posted by Tan Soup ·
Status: Rejected1 comment

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Comments1

  • Stefan S. changed status to Rejected
    •

    Sep 22, 2025

    Pinned

    Thank you for submitting this feedback request.

    We do already have a customer billing portal area where customers can view their transaction history clearly, and manage their plans.

    Please see this article that explains the customer billing portal and the options you have available at:

    https://support.paykickstart.com/en/help/articles/6388883-customer-billing-portal

    Thank you, if you have any questions about this feature - please start a live chat with us and we’d be happy to help!