We are currently building a proactive defense system to help you stop disputes before they ever become "official" chargebacks. By the time a dispute hits your merchant account, the damage to your gateway standing is often already done. This new suite is designed to prevent that. What we’re working on: Real-Time Alert Integrations: Direct connections with Ethoca, CDRN, and RDR to catch disputes the moment they are initiated. Proactive Resolution: Tools to resolve issues via manual or automated refunds during the "pre-dispute" window. Custom Automation Rules: Set specific thresholds (like order amount or product type) to trigger auto-refunds and protect your merchant health 24/7. PayPal Inquiry Management: Automated handling to stop PayPal inquiries from escalating into full chargebacks.

Stefan S. 3 months ago

Subscription Management / Billing

A new Wallet feature to make affiliate payouts faster, more flexible, and secure. This centralized system will support more payout methods like Stripe Global Payouts and PayPal, while incorporating enhanced security and compliance measures to ensure reliable commission delivery.

Stefan S. 8 months ago

Affiliate / Partner Management

I want to export all active customers including the name, email, stripe customer ID and the company name in a single CSV file. This is important for managing active subscriptions and customer data.

Bjoern Haack 13 days ago

1

Additional Improvements

I want the invoice layout to show the unit price excluding VAT, calculate VAT on that full amount, and display the total (unit price + VAT) before any discount in the Purchase Details (top box). Then, in the Summary (bottom box), I want it to display the total amount before discount, apply the discount, recalculate VAT on the discounted subtotal, and display the final Amount Paid. This is important for clarity and accuracy.

Evan Mangan 14 days ago

I want to be able to add subscription rules to one-time purchase products. Specifically, I need the ability to automatically cancel a customer's existing subscription when they "upgrade" or purchase a one-time product. Currently, these rules are only available for recurring products, which prevents us from automating the cancellation of a previous subscription when a customer moves to a one-time purchase model.

Impact Theory LLC 14 days ago

If I understood the documentation correctly, there’s no way for user to disable auto top-up themselves. I’d like to build a feature that allows customer to set up auto-top setting themselves. I want my users to be able to: make one time purchase to buy in-app credits set up auto-top settings so purchases are made automatically when user is low on in-app credits. Right now the only solution I see is to have two separate products - one for auto top-up and one for manual purchases.

Maciej Drzewiecki 15 days ago

1

Apr 22

I want a native Google Ads server-side integration (similar to the Facebook Conversions API/CAPI) to send conversion data with high accuracy, bypassing browser-based tracking limitations. This is important for tracking the effectiveness of Google Ads campaigns with the same reliability as the current Facebook integration.

AsAManThinketh net about 1 month ago

At the moment, there is no way for users to send a test payload within the trigger configuration interface, making it difficult to validate setups before going live. Users must rely on real-world events or external tools to confirm that their triggers are functioning as expected, which can slow development and troubleshooting. Adding a test payload feature would allow users to simulate trigger conditions directly within the platform and view the resulting output or response, thereby improving confidence in configurations and reducing the likelihood of production errors.

Jason Abraham about 1 month ago

Currently, the new trigger system lacks bulk selection functionality, making it inefficient to manage multiple configurations. Users who need to clean up or update a large number of trigger configurations, such as those spread across dozens of pages, are required to handle each item individually. This manual process is time-consuming and can significantly impact productivity. Introducing a bulk select feature would allow users to select multiple configurations at once and perform batch actions, such as deleting or organizing them, resulting in a more streamlined and user-friendly experience.

Jason Abraham about 1 month ago

I want to be able to prevent users from signing up for multiple free trials using the same credit card, even if they use a different email address. This is important to prevent trial abuse by "serial triallers" who use different emails with the same payment method.

Jan Rosa about 1 month ago

I want to have a "Trial Cancelled" event trigger for email service integrations like ActiveCampaign. Currently, there is no specific trigger for when a trial is cancelled, only generic subscription cancellations. This is important for segmenting users who cancel during a trial versus those who cancel a paid subscription, allowing for more targeted follow-up automations.

Vidello Limited about 1 month ago

Up to now, it was impossible to reset the customer’s terms by switching them to the same product. We heard your feedback and are making changes to this logic! We are working on releasing an update that will allow you to switch the customer’s plan to the same product. This makes it easier to handle making manual changes to the customer’s plan or their current pricing without having to switch them to a different plan first.

Stefan S. about 1 month ago

I want to be able to bulk pause and bulk unpause subscriptions. This is important because I need to update my payment gateway integrations with new API keys for a new account at that merchant and then unpause all subscriptions without doing it manually for each one.

Matthew Novik about 1 month ago

I want an MCP (Model Context Protocol) server for the PayKickstart API and documentation so that I can make it available to our code process using Cursor and Agents. This would help us integrate PayKickstart more efficiently into our development workflow.

rezora llc about 2 months ago

If I update one invoice for a customer it would be great to automatically update the rest of their invoices without having to do it one at a time.

Jerther Chase 2 months ago

I want to allow users to force the payment for their subscription during a free trial period (e.g., a 7-day trial) so they can immediately unlock all features of the software. This is important because some features are restricted during the trial, and I need a way for users to upgrade instantly.

Tiny Brander LLC 3 months ago

Currently the customer cannot use the email alias notation. It would be great if we could choose to enable this for the campaign/product - by default not allowing the alias.

Impact Theory LLC 4 months ago

I want the 'First Charge' field in the advanced upgrade/downgrade options to correctly recognize '0' as a zero charge. Currently, entering '0' still results in a prorated charge, and I have to enter '00' to make it work correctly. This is important for ensuring customers aren't accidentally charged when we intend for a free transition.

VA Staffer LLC 4 months ago

The new dashboard theme is difficult to read due to its color scheme. I would like to have an option to either switch back to the old theme or have a version with better color contrast for readability.

Callie Allen 5 months ago

1

Usability / User-Experience

As a user, I would like to receive a direct notification when a subscription first becomes delinquent. This would help me stay on top of failed payments and take action more quickly. It would be helpful to get an email or a push notification as soon as a subscription enters a delinquent state.

Krysten Conner 5 months ago

I would like to request a new feature for recurring subscription products: a minimum payment obligation. For example, the ability to set “12 months minimum”, meaning the customer must complete 12 payments before being able to cancel the subscription. After the minimum period ends, they can cancel normally. This feature would be very helpful for creators and businesses who offer something like a 6 or 12 month payment period and need to ensure that customers complete the agreed number of payments.

Islamicmentors Online 5 months ago

As a vendor, I've observed that fixed discount coupons only apply the discount in USD. When PayKickstart automatically changes the currency on the checkout page to the customer's local currency, the coupon does not have any effect unless the customer manually switches back to USD. I want coupons to apply correctly regardless of the currency automatically converted on the checkout page.

Ijlal Ahmed 5 months ago