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🚦 In Progress

🆕 Chargeback Protection Feature

We are currently building a proactive defense system to help you stop disputes before they ever become "official" chargebacks. By the time a dispute hits your merchant account, the damage to your gateway standing is often already done. This new suite is designed to prevent that. What we’re working on: Real-Time Alert Integrations: Direct connections with Ethoca, CDRN, and RDR to catch disputes the moment they are initiated. Proactive Resolution: Tools to resolve issues via manual or automated refunds during the "pre-dispute" window. Custom Automation Rules: Set specific thresholds (like order amount or product type) to trigger auto-refunds and protect your merchant health 24/7. PayPal Inquiry Management: Automated handling to stop PayPal inquiries from escalating into full chargebacks.

Stefan S. 10 days ago

Fix 'First Charge' field to accept '0' for zero charge in upgrades/downgrades

I want the 'First Charge' field in the advanced upgrade/downgrade options to correctly recognize '0' as a zero charge. Currently, entering '0' still results in a prorated charge, and I have to enter '00' to make it work correctly. This is important for ensuring customers aren't accidentally charged when we intend for a free transition.

VA Staffer LLC About 1 month ago

Minimum Payment Obligation for Recurring Subscriptions

I would like to request a new feature for recurring subscription products: a minimum payment obligation. For example, the ability to set “12 months minimum”, meaning the customer must complete 12 payments before being able to cancel the subscription. After the minimum period ends, they can cancel normally. This feature would be very helpful for creators and businesses who offer something like a 6 or 12 month payment period and need to ensure that customers complete the agreed number of payments.

Islamicmentors Online 2 months ago

Fixed Discount Coupons not applying with automatic currency conversion

As a vendor, I've observed that fixed discount coupons only apply the discount in USD. When PayKickstart automatically changes the currency on the checkout page to the customer's local currency, the coupon does not have any effect unless the customer manually switches back to USD. I want coupons to apply correctly regardless of the currency automatically converted on the checkout page.

Ijlal Ahmed 2 months ago

Allow Customization of Payment Option Styling (e.g., PayPal Logo Size)

As a vendor, I would like to have more control over the styling of the payment options on my checkout page. Specifically, I want the ability to increase the size of the PayPal logo to make it more prominent for my customers. This would help improve the visual hierarchy and potentially guide customers towards preferred payment methods.

Vic Johnson 2 months ago

1

Enable ZIP Code Only Collection Without Full Billing Address

I want to be able to collect only the ZIP code at checkout without requiring customers to fill out the entire billing address (street, city, state, country). This would be useful for embedded checkouts where we need ZIP code data for analytics or shipping estimates but don't want to add friction by requiring all billing address fields. It's important because it would streamline the checkout process and reduce form abandonment while still capturing essential location data.

Impact Theory LLC 3 months ago

Dedicated Donation Product Type

Implement a dedicated product type for donations, allowing vendors to easily set up donation campaigns with features such as suggested donation amounts on the checkout page (instead of a minimum amount), recurring donation options, and donor recognition capabilities. This would provide a more streamlined and optimized experience for collecting donations compared to the current "Pay What You Want" option.

Magenta Stone 3 months ago

Specifying launch dates for products/services with affiliate programs in the Marketplace ...

While perusing the Marketplace, looking for new or recently launched products to promote to affiliates (as a long time JV Broker, I look for new, highly anticipated 2-tier enabled JV offers), I realized that unless you were sent here directly by the merchant using PKS through their e-mail list, you have no immediate way of knowing when the promotions were supposed to enter pre-launch or launch phase, unless you went to each individual promotion’s JV page, which is unnecessarily time consuming (IMHO). Would it not make sense for you to post upcoming new product launches, listed by date of pre-launch +/or launch phase beginning and end, so that the affiliates, and the merchant, can benefit from the time sensitivity & scarcity? I’ve also noticed that a few of the promotions I’ve checked are no longer available, and likely haven’t been for years. I’d think an evergreen designation for those that are still active beneficial to all with an interest …

Mike Merz 4 months ago

1

Need better sales numbers reporting

Hello, I have some suggestions On the main dashboard the Top Performing products are being displayed in order of Qty. Either replace that with amount instead of qty, or provide an option to choose. On the screen which lists all Campaigns, please mention how much Gross it has done (https://app.paykickstart.com/vendor/campaigns). Show the total sales on this screen. On this page (https://app.paykickstart.com/vendor/payments/transactions), make the customer name clickable and it should lead to a list of all the transactions/orders by that customer Thanks for making Paykickstart more useful

Cyril Maithily Gupta 4 months ago

Custom Labels for Commission Tiers

As a vendor, I would like to be able to apply custom labels or names to different commission tiers beyond their standard designations (e.g., "Gold Tier," "Silver Tier") for better organization and clarity in managing my affiliate programs. Technical Details: The current system allows for 1st and 2nd tier commissions, unique commissions for trial conversions, and individual affiliate overrides. The request is to add a field for a custom label/name for each commission tier that can be displayed in the vendor dashboard and potentially in affiliate reporting.

Manuel Mendez 5 months ago

🚦 In Progress

📱 Mobile Checkout Improvement: PayPal AppSwitch

To create a smoother mobile buying experience, we are implementing PayPal AppSwitch. Now, when a customer on a mobile device selects PayPal at checkout, they will be automatically switched to their native PayPal app to securely approve the transaction. This seamless and familiar flow provides a more trusted and efficient checkout, specifically designed to reduce cart abandonment and increase your mobile sales.

Stefan S. 5 months ago

2

🚦 In Progress

💳 New Express Checkout Option: PayPal Fastlane

We're adding support for PayPal Fastlane to provide a new express checkout option on your forms. This feature allows customers to complete purchases in a single click using their securely saved payment details from the vast PayPal network. By reducing friction and eliminating the need to manually enter card information, Fastlane is designed to significantly boost your conversion rates.

Stefan S. 5 months ago